Practical

Practical

Make an appointment

If you want to make an appointment at BRUCC, please fill out the contact form.

Location

BRUCC is located on the Brussels Humanities, Sciences and Engineering Campus (Etterbeek). See the red arrow below on the image.

Addre:
Building C, Floor 0
Pleinlaan 2
1050 Brussels


How to reach us?

Campus ground plan


By foot

You can enter the campus wherever you want, but to reach BRUCC it would be the easiest way if you take access numbers 11, 12 or 13 (see map).

  • Entrance 13: Once you have entered the campus from entrance 13, please turn left at the first street. You’ll pass BRUCC.
  • Entrance 11: From this entrance, immediately follow the road right, and you’ll pass BRUCC.

By car

You can enter the campus by car if you take entrance numbers 11 and 13 (see map).

  • Entrance 13: Once you have entered the campus from entrance 13, please turn left at the first street. You’ll pass BRUCC and can park inside the building or outside at the parking spots.
  • Entrance 11: From this entrance, immediately follow the road right, and you’ll pass BRUCC. You can park your car inside the building or outside at the parking spots


By public transport

  • Train: The NMBS station Etterbeek is at a 5 minute walk. MIVB and De Lijn (bus, tram, metro): For more information about trams, metro and buses in Brussels, you can look at the website of the MIVB. More information about the buses from De Lijn you can find on their website.

Pricing

From 1/7/22 we use the following prices:

  • Intake (1st consultation):

      €85 / 60 min. (incl. €15 file and administrative cost)

  • Individual sessions

      €70 / 60 min.

  • Couple or family sessions:

      €95 / 75 min.

  • Psychological assessment:

      Consultation, testing, scoring, report: €70 / 60 min.

      With €600 as a target price for a standard psychological assessment

  • Mindfulness group programme:

      €340 / 8 sessions of 120 min.

  • Health insurance

Check with your health insurance company to find out what reimbursements you may be entitled to.

For VUB and UZ Jette staff the health insurance Van Breda covers all costs (up to €250/calendar year) that aren’t covered by your regular health insurance. Please have a look at intranet for more information, under: Directie Personeel > Voordelen > Verzekeringen > Hospitalisatieverzekering.

Privacy disclaimer

We gather information if you contact us (contact form, e-mail, phone). This information is only for internal use of the counselors and researchers at BRUCC. 

The information we gather about our clients:

    • Last name
    • First name
    • Date of birth
    • E-mail
    • Phone Number
    • Your counselor and dates of sessions
    • Short description of expectation or request (as written on the contact form)

    • The information we gather is used for referrals, statistics for BRUCC, and to find a client in case a counselor quits working at BRUCC.
      You can ask to get this information deleted by sending an e-mail to info@brucc.be.
      *This website is administered by Webhero.

FAQ

    • How do I pay?

This depends on the counselor. In BRUCC we work with internal VUB staff and independent counselors.

If your counselor is staff from VUB, you will receive an invoice on your home address once every two or three months.

If your counselor is an independent counselor, you can pay cash or by banc transfer. 

    • What can I expect and how does it work?

Step 1: Application

Once you have filled out the contact form, this will be discussed at the first coming team meeting (this can take a week), where we’ll decide who will contact you for an intake session. The counselor will contact you by e-mail with a concrete proposal. 

Step 2: Intake

The goal of the intake session is to get to know you and your request. This information will again be discussed at the next team meeting, and then we’ll decide if we can take up this question and/or who will take up the counselling. You will be contacted with a concrete proposal, which can be a specific date or a referral to a more specialized center.

Step 3:

You decide whether you want follow our proposal.

Payment and cancellation conditions

Terms of payment

1.1. Individual, family or couples sessions:
A session costs 60€ per hour performed by the psychologist.
The psychologist with whom you have an appointment will inform you about the payment method. There are differences here.
-If the psychologist is an employee of the Vrije Universiteit Brussel, the payment is made by invoice, which you will receive by post.
-When the psychologist is self-employed, payment by bank transfer, app or cash is possible. However, this depends on the psychologist, who will inform you about this.

1.2 Trainings:
A candidate is admitted to a training if the trainer has reported this by telephone or e-mail. A candidate is registered as soon as he/she confirms by e-mail to BRUCC that he/she will participate in this training.
The participant will receive an email with information about the payment method.
Payment for a training is done online within a specified period.

1.2. Lectures:
One is registered for a lecture from the moment the online payment is in order. Payment must be made at the latest two days before the lecture.

Cancellation conditions:
As soon as one has registered for a training or lecture, the following cancellation conditions apply.
1.1. Cancellation by the participant:
1.1.1. For an individual, family or couples session
Please reschedule or cancel an appointment at least 24 hours in advance (directly to the consultant via email/telephone) if you are unable to attend.
If you do not notify or notify us too late, a fee of 40 euros will be charged by invoice. We wish to emphasize that in this case we cannot draw up a certificate of consultation for you. This means that you are therefore not entitled to reimbursement from the health insurance fund or insurance.
In the event of force majeure, such as illness or accident, this can of course be discussed with the consultant.

1.1.2 With a training
§1. Cancellation must always be done in writing by e-mail. The e-mail must be addressed to brucc@vub.be.
§2. Cancellation is only possible free of charge in the event of serious illness or accident of the participant, which jeopardizes full participation in the training. This must be done in writing immediately before the start of the training via email (to be addressed to brucc@vub.be and the trainer). The necessary certificates must be sent by post to:
Brussels University Consultation Center
Faculteit Psychologie en Educatiewetenschappen
Vrije Universiteit Brussel
Pleinlaan 2
1050 Brussel

After receiving, the certificates are assessed. If these fall under the conditions of a serious accident or serious illness of the participant, the full registration fee already paid will be refunded.
Please note: Illness or accident as a result of which one is only absent for part of the sessions, do not give rise to free cancellation.

§3. Cancellation for any other reason will result in the following arrangement:
a. If the cancellation is made at least 14 calendar days before the start of the training, no registration fee is due.
b. If the cancellation is made between 14 and 8 calendar days before the start of the course, 50% of the registration fee is due.
c. In case of cancellation from 7 calendar days before the start of the course, 100% of the registration fee is due.
If the registration fee has not yet been paid, you will receive an invoice by post.

1.1.2. With a lecture
§1. Cancellation must always be done in writing by e-mail. The e-mail must be addressed to brucc@vub.be.
§2. Cancellation is only possible free of charge in the event of illness or accident of the participant. This must be done immediately and in writing before the start of the training by e-mail (to be addressed to brucc@vub.be). The necessary certificates must be sent by post to:
Brussels University Consultation Center
Faculteit Psychologie en Educatiewetenschappen
Vrije Universiteit Brussel
Pleinlaan 2
1050 Brussel

After receiving, the certificates are assessed. If these fall under the conditions of a serious accident or serious illness of the participant, the full registration fee already paid will be refunded.

§3. Cancellation for any other reason will result in the following arrangement:
a. If the cancellation is made at least 14 calendar days before the start of the training, no registration fee is due.
b. If the cancellation is made between 14 and 8 calendar days before the start of the course, 50% of the registration fee is due.
c. In case of cancellation from 7 calendar days before the start of the course, 100% of the registration fee is due.
If the registration fee has not yet been paid, you will receive an invoice by post.

1.2. Cancellation by BRUCC:
§1. The Brussels University Consultation Center reserves the right to cancel an initiative for organizational reasons (e.g. due to too few participants) or to move it completely (e.g. due to illness of the teacher). All participants will be informed of this as soon as possible by e-mail or telephone. In this case, the participants will be refunded the full registration amount, if this has already been paid.
§2. In the event that the Brussels University Consultation Center decides to move a complete training or lecture to another date, each participant can transfer his/her registration or cancel it free of charge, whereby the registration fee will be refunded in full.
§3. In the event that one day in a multi-day training is moved, including illness of the trainer or organizational reasons, no refund of the training will be given.

Complaints

Not satisfied with BRUCC's services? Did something go wrong? We would like to hear from you, this will help us to improve our offer.
So if you have any complaints, please contact us by e-mail at brucc@vub.be and we will contact you to find a solution together.

Contact

Pleinlaan 2 1050 Brussel
brucc@vub.be
T +32 (0)476 600 130


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